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【单选题】
(p. 58) Lillie worked as a caterer when she was in college. She was highly critical of the caterer and its staff that her parents selected for their 50 th anniversary party. Lillie's attitude about how a caterer should act reflects her:A.
Augmented service expectation
B.
Personal service philosophy
C.
Derived service expectation
D.
Cultural service expectation
E.
Situational factors
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举一反三
【多选题】What are three different types of businesses ?
A.
service
B.
merchandising
C.
commerce
D.
manufacturing
【简答题】A.抬举样心尖搏动 B.负性心尖搏动 C.心尖搏动消失 D.心尖搏动位于右锁骨中线第5肋闾处 E.弥散样心尖搏动 1.右室明显肥大可出现( ) 2.大量心包积液可出现( )