![](https://cos-cdn.shuashuati.com/pipixue-wap/2020-1230-1107-56/ti_inject-812ce.png)
Emig’s “gift” from the airline was ________________.
A.
the result of an unusually kind customer service agent taking pity on his situation
B.
an effort to make amends after a disastrous operational failure
C.
a standard procedure for the Airlines that oversees all positive communications with customers
D.
just something the airline company had to do