Task 2 Listen to ten statements related to complaints or responses to complaints and then group them by ticking in the table below. (注意:在答题处填入A表示 complaint 或者B表示 response) I’m sorry to trouble you but I wouldlike to complain about the modem. 2. It really bothers me when the phonedoesn’t work. 3. I’m really disappointed about thekeyboard. 4. I’m glad that you have brought thismatter to my attention. 5. Thank you for voicing your concerns. 6. I suggest you leave it with me and I’llsee what I can do. 7. We hope you can resolve the problem. 8. Oh dear I’m sorry to hear that. 9. I’m very sorry you have had theseproblems. 10. We’d like you to look into itimmediately.