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【单选题】
独立型问题客户有自己的见解, 很他人影响, 而且非常善于发现问题, 较暗示。 所以在处理独立型客户的投诉 。
A.
既不能说得太多,也不能说得太少,有所答,且保持中立态度,以免引起客户的疑心和反感
B.
建立起类似“成人—儿童” 的关系,在沟通中掌握主动权
C.
保持冷静、冷静、再冷静,沉着、沉着、再沉着,必要暂时离开2-3 分钟D、
D.
应把信息向客户解释清楚, 让客户自己作判断
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举一反三
【单选题】用递归法求解问题时,“问题尺寸”通常表现在______上。
A.
某个形式参数
B.
某个循环的次数
C.
某个数组的元素个数
D.
某个函数的代码长度
【单选题】— Sorry, I'm afraid the project will be delayed. Time is so limited! — Take it easy. You will have two assistants ______.
A.
at your command
B.
at your expense
C.
at your convenience
D.
at your sacrifice
【单选题】07-7-1*草酰乙酸经转氨酶催化可转变成为
A.
苯丙氨酸
B.
天门冬氨酸
C.
谷氨酸
D.
丙氨酸
【单选题】听力原文:W: If you are in a hurry you can take the underground. If you have enough time, take a bus to the Great Wall. It's wonderful. M: The meeting will not be open until tonight. I'm free this afternoo...
A.
Take the underground.
B.
Visit the museum.
C.
Attend the meeting.
D.
Go to the Great Wall.
【单选题】I hope you will have fun during your visit to Paris.
A.
get bored
B.
be funny
C.
feel well
D.
have a good time
【简答题】Find the correct choices in brackets to complete the sentences. 1) — “Who is he? — “ I don ’ t know. You may ask Mary ___________ (who he is, who is he). ” 2) — “ We ’ re late. The play has started. ”...
【简答题】The 2012 London Olympic s will be held on July 28 th . Do you have time to go there? If you do, maybe you will meet some foreign friends. But do you know their characteristics(特征)? The Germans are...
【简答题】Writing: Suppose you are Peter. Write an email to your English teacher, Miss Li , according the situation. Situation : Your English teacher has told you that you will write a test on Monday, but you h...
【判断题】填充图层颜色时,填充背景色的快捷键是ctrl键加delete键
A.
正确
B.
错误
【单选题】Please let us have more time,______?
A.
shall we
B.
will you
C.
won' t you
D.
don' t you
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