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听力原文：W: I need to get in touch with Microsoft. I'm having problems with the software. Do you know its website? M: Yeah. It's www. Microsoft. com. W: Do you think they will take care of my problems? M: Of course they will. The aftersales service is very important to the survival of a company. What does the woman want from Microsoft?A.
She needs them to help her resolve some software problems.
B.
She doesn't know its website.
C.
She needs them to take care of her.
D.
She needs them to help her resolve some hardware problems.
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