Ordinary people’s lives are governed by forms and notice from the moment 【M1】______ heir birth is registered until the day they die. Yet many can make no sense to 【M2】______ the words on the bits of paper. It is 33 years since Sir Ernest Gowers writes book called Plain Words to 【M3】______ guide civil servants in writing clear English. Sadly, officials who are writing now do not seem to have read the book. They excuse the fact that much what they write cannot be understood by 【M4】______ arguing that complicated schemes must have complicated explanations. They also claim readers would think it insult to their intelligence to be addressed 【M5】______ in simple English. They think the long words and fine phrases make what they have to say 【M6】______ seemmore important. They do not care very much if customers and clients remain ignorant. Public ignorance makes their job easier. As a result we have forms the even people who can read well cannot fill in them correctly. Important agreements are based on unreadable small print. 【M7】______ Warning notices on dangerous materials is printed so small that few people 【M8】______ would read and understand them before an accident, let alone after it. The legal pressure to businesses to use simpler language has made a 【M9】______ difference ,even if lawyers and courts themselves still use the language ordinary people can read. Companies can now make big profits from simplifying the 【M10】______ language of Contracts and complicated documents for fees of up to $ 10,000 for each job. 【M1】