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【简答题】
BRR manufactures refrigeration units for industrial and commercial clients. An internal report by BRR’s HR Director has outlined the ‘blame culture’ within the company. The report suggests that the standard response to any problem is to state that it is the fault of another individual. This is damaging customer confidence in BRR’s ability to offer post-sale service. Which of the following aspects of BRR’s cultural web has the report focused on? A. Symbols B. Routines and rituals C. Control systems D. Power structure
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