Dialogue A: Greeting the Guest • A: Good afternoon, madam. May I __1___, please? • G: Yes, please. Here is our room card . • A: __2___ please. Dialogue B Showing Room to Guest • A: __3____. (Opening the door) _4__, madam. • G: Thank you. • A: Your key card is _5_ here to __6__ the __7___; when you _8__the room, please __9___ you. • G: I see. • A: A bellman will __10___soon. How is _11__? • G: Very nice. By the way, I’d like to__12___. • A: We have very good___13____to order. There are also some__14___ in ___15___. • G: Ok, I’ll order __16___. Thank you. • • A: _17__I can __18__, ma’am? • G: No, thanks. • A: My name is Jane. Please call me if_19___I can __20___. Goodbye and have __21__.