Definition of ergonomics: It is the scientific study of 1) . Functions of ergonomics at work: 1. Reducing accidents and ill health 2. 2) . 3. Improving job satisfaction A case study of ergonomics at work: l Person involved: 3) . l Nature of her job: 4) . Problems from work: l Aching shoulder and neck l 5) _______________ l Headaches 4. Causes of the problems: l The way she uses the phone l Her sitting posture at work l Glaring 6) _________ . 5. 7) ____________the problems: l A hands-free telephone headset provided l An eye test to identify 8) __________. l Workstation rearranged l Regular training 6. Outcomes: l Rose was much 9 ) _________ . l Her health problems diminished l 10) ___________.