听力原文：M: Dialogue has so many possible applications. It can be useful in problem solving, conflict resolution and more. Linda, (23) could you give us an idea of what dialogue is? W: (23) Let's look first at the Greek roots which may be helpful in discovering the meaning of dialogue. Dis logos means 'through meaning. 'So dialogue is very much about creating meaning between us, which implies understanding. M: How do you get started in your work with dialogue? W: I've been an organizational consultant for about seven years. (24) I often find it easy to make short-term improvements in how a team operates, but six months later, much of the improvement disappears. People go back to old patterns of interaction. What draws me to dialogue was that it is used in an ongoing way. M: Would you say that (25) this helps people communicate better? W: Yes. (24) (25) Frequent dialoguing changes the attitudes we hold about one another. We come to respect individual differences more and deepen our trust in each other. Dialogue stimulates the surfacing of issues and helps to bring up things early before they become problems. M: That's right. So what is the purpose of dialogue— simply to experience communication? W: The purpose of dialogue is to create shared meaning. M: Does everyone involved have to follow the rules to dialogue? W: That's a good question. Personally, I know my experience with dialogue has changed how I interact with people. It's been quite useful. They can help make your questions able to elicit the responses that lead to understanding. (24)