【判断题】The customer service metrics that are chosen should be relevant and important from the customer’s perspective.
【判断题】When answering the questions of the customer, you can comment on the customer’s personal life.
【判断题】The customer service metrics that are chosen should be relevant and important from the customer’s perspective.
【判断题】From the classic model of customer satisfaction, if a customer’s perceived performance value is lower than his expectation, the customer will be dissatisfied.
【简答题】肉类变质时, 出现的现象有( )。A. 发粘 ; B. 变色 ; C. 霉斑 ; D. 气味改变 ;