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【简答题】
空调售后回访话术 空调售后 也是提升 服务质量 的重要环节 , 良好的售后回访服务不仅可以帮助客户第一时间发现、解决空调的安装、使用问题,还提升了公司的形象,增加了客户的用户体验。所以,售后回访也至关重要!那么接下来,就让我们一起来设计一套空调销售回访话术吧。 你是海信公司客户服务中心的一名坐席代表,现在需要向系统中显示所购空调应已安装完毕的客户进行回访。 【客服 1 】:(开场白:自我介绍,说明来电意图。) 【客户】:你好, 请讲。 【客服 2 】:(询问空调安装是否按照约定日期安装完毕。) 【客户】:(情形 1:未按时安装 ) 【客服 3 】:(询问未按时安装原因,重新约时间。如果是我方原因造成的需致歉。) 【客户】:(情形 2:已按时安装 ) 【客服 4 】:(询问客户对安装服务赋分。) 【客户】:(打分) 【客服 5 】:(询问客户赋分原因并记录。) 【客户】:(说明原因) 【客服 6 】:(询问客户对产品质量赋分。) 【客户】:(说明原因) 【客服 7 】:(询问客户是否还有其他意见或建议。) 【客户】:(说明情况) 【客服 8 】:(结束语)
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举一反三
【单选题】将两个以上的不同空间，放在相毗邻的位置上，其构成的相互关系称为？
A.
空间的序列
B.
空间的层析
C.
空间的层次
D.
空间的对比
查看完整题目与答案
【简答题】上图中“科”的意思是
查看完整题目与答案
【单选题】M :I really don’t know what to give Mrs Brown when I go and stay with her in New York. Do you think she would like some perfume? W : If I were you , I' d choose something like scarf, or just a box of ...
A.
A box of chocolate.
B.
Some perfume.
C.
A scarf.
D.
A bunch of flowers.
查看完整题目与答案
【多选题】常用的衡量国际金融市场一体化的方法包括( )。
A.
抛补利率平价
B.
非抛补利率平价
C.
实际利率平价
D.
储蓄与投资模型
查看完整题目与答案
【单选题】第4-6题请听下面短文 第4题 What does the speaker say she would like to go back and live in the 18th century America?
A.
Everything was natural and genuine then.
B.
People had plenty of land to cultivate then.
C.
It marked the beginning of something new.
D.
It was when her ancestors came to America.
查看完整题目与答案
【单选题】Why does the speaker say she would like to go back and live in the 18th century America?
A.
Everything was natural and genuine then.
B.
People had plenty of land to cultivate then.
C.
It marked the beginning of something new.
D.
It was when her ancestors came to America.
查看完整题目与答案
【单选题】发动机进气岐管真空度的正常值为( ) kPa。
A.
30~45
B.
40~50
C.
57~70
D.
80~100
查看完整题目与答案
【多选题】金融市场一体化的衡量方法,包括( )
A.
抛补利率平价
B.
非抛补利率平价
C.
实际利率平价
D.
储蓄与投资模型
查看完整题目与答案
【多选题】在衡量金融市场一体化的四种方法中，价格型评价方法包括（）
A.
抛补利率平价
B.
非抛补利率平价
C.
实际利率平价
D.
储蓄与投资模型
查看完整题目与答案
【简答题】Susan and Laura are twins. They were born in ahospital in New York in 1943.When they were only two weeks old, their parentswere killed in a car accident. There was nobody to look after the two babygir...
查看完整题目与答案
相关题目：
【单选题】将两个以上的不同空间，放在相毗邻的位置上，其构成的相互关系称为？
A.
空间的序列
B.
空间的层析
C.
空间的层次
D.
空间的对比
查看完整题目与答案
【简答题】上图中“科”的意思是
查看完整题目与答案
【单选题】M :I really don’t know what to give Mrs Brown when I go and stay with her in New York. Do you think she would like some perfume? W : If I were you , I' d choose something like scarf, or just a box of ...
A.
A box of chocolate.
B.
Some perfume.
C.
A scarf.
D.
A bunch of flowers.
查看完整题目与答案
【多选题】常用的衡量国际金融市场一体化的方法包括( )。
A.
抛补利率平价
B.
非抛补利率平价
C.
实际利率平价
D.
储蓄与投资模型
查看完整题目与答案
【单选题】第4-6题请听下面短文 第4题 What does the speaker say she would like to go back and live in the 18th century America?
A.
Everything was natural and genuine then.
B.
People had plenty of land to cultivate then.
C.
It marked the beginning of something new.
D.
It was when her ancestors came to America.
查看完整题目与答案
【单选题】Why does the speaker say she would like to go back and live in the 18th century America?
A.
Everything was natural and genuine then.
B.
People had plenty of land to cultivate then.
C.
It marked the beginning of something new.
D.
It was when her ancestors came to America.
查看完整题目与答案
【单选题】发动机进气岐管真空度的正常值为( ) kPa。
A.
30~45
B.
40~50
C.
57~70
D.
80~100
查看完整题目与答案
【多选题】金融市场一体化的衡量方法,包括( )
A.
抛补利率平价
B.
非抛补利率平价
C.
实际利率平价
D.
储蓄与投资模型
查看完整题目与答案
【多选题】在衡量金融市场一体化的四种方法中，价格型评价方法包括（）
A.
抛补利率平价
B.
非抛补利率平价
C.
实际利率平价
D.
储蓄与投资模型
查看完整题目与答案
【简答题】Susan and Laura are twins. They were born in ahospital in New York in 1943.When they were only two weeks old, their parentswere killed in a car accident. There was nobody to look after the two babygir...
查看完整题目与答案