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【单选题】
根据有关资料显示,客户从一个保险公司转向另一个保险公司的原因,70%是因为服务质量问题所致。每怠慢一位顾客,就会影响到40位潜在顾客;而一个满意客户则会带来8位潜在客户。特别是在当前保险产品严重同质的情况下,服务成为客户投保的首要目标。谁能提供独具特色、优质、全面的服务,谁就能最大限度地赢得保户资源。 人身保险服务的发展方向包括(): ①高效化; ②个性化; ③多元化; ④同质化。
A.
①③④
B.
①②③
C.
②③④
D.
①②③④
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【单选题】维持红细胞正常形态的主要因素是( )
A.
组织胶体渗透压
B.
血浆胶体渗透压
C.
血浆晶体渗透压
D.
血浆白蛋白浓度
E.
红细胞内血红蛋白含量
【单选题】When the author says that it' s not crazy to think about the impact of this on evolution, he means_____.
A.
the progress in biography is so great that people feel astonished
B.
the progress in cryogenics is so great that people feel astonished
C.
the progress in information technology has great influence on human
D.
the progress in information technology is beneficial to human
【单选题】When Steve McDougal says 'It's not a financial hardship, but it is an incremental amount of money that's not required,' she means that ______.
A.
Green tag costs a lot of money.
B.
Green tag costs an extra amount of money.
C.
Green tag's is cost-effective.
D.
The cost on green tags is far less than the companies pay to purchase renewable power from suppliers.
【单选题】只能读出数据,不能更改数据的存储器是( )。
A.
RAM
B.
ROM
C.
PROM
D.
EPPROM
【单选题】维持红细胞正常形态的主要因素是。
A.
血浆胶体渗透压
B.
血浆晶体渗透压
C.
红细胞的悬浮稳定性
D.
红细胞膜的通透性
【单选题】维持红细胞正常形态的主要因素是:
A.
组织液胶体渗透压
B.
血浆胶体渗透压
C.
血浆晶体渗透压
D.
血浆白蛋白浓度
E.
红细胞内血红蛋白含量
【单选题】When Sue says that she and her husband are “loath to lose their freedom just yet”. She means ______.
A.
they hate the idea of having children
B.
they want to enjoy their freedom for a few more years, but they may consider having some kids later
C.
they are revolted by the idea of giving up their freedom
【单选题】24【例题·单选题】(2014年、2017年、2018年、2019年)根据社会保险法律制度的规定,一次性工亡补助金标准为上一年度全国城镇居民人均可配收入的一定倍数,该倍数为( )。
A.
10
B.
20
C.
15
D.
5
【单选题】只能读出数据,不能更改数据的存储器是( )。
A.
RAM
B.
ROM
C.
PROM
D.
EPROM
【判断题】企业计提法定盈余公积是以国家法律法规为依据,计提任意盈余公积是由企业权力机构自行决定的。( )
A.
正确
B.
错误
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