12 Passage Two Questions 20 to 22 are based on the passage you have just heard. 20.A) A package of ideas formally presented. B) A short presentation clearly delivered. C) A natural and spontaneous style of speech. D) A clever use of visual aids in presentation. 21.A) The skillful use of gestures and facial expression. B) Differences in style between writing and speaking. C) Different preferences of audiences. D) The importance of preparation. 22.A) The differences between American and Asian cultures. B) The significance of cross-cultural communication. C) The increasing importance of public speaking. D) The key to becoming a good speaker.