Tech support:Ridge Hall computer assistant, may I help you? Customer: Yes, well, ________________ (我的WordPerfect有问题了). I was just typing along, and all of a sudden the words disappeared. Tech support:Hmm. So what does your screen look like now? Customer: It's blank; _______________ (我打字时屏幕什么也不显示). Tech support:Never mind._______________ (你能移动屏幕上的光标吗)? Customer:There isn't any cursor. I told you it won't accept anything I type. Tech support:____________________ (你的显示器上是否有电源指示)? Customer:What's a monitor? Tech support:It's the thing with the screen on it that looks like a TV. Well, then look at the back of the monitor and find where the power cord goes into it. Follow the cord to the plug, and tell me if it's plugged into the wall. Customer: Yes, it is. Tech support:When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one? Follow it for me, and tell me ______________ (是否在计算机后面插牢固了). Customer: I can't reach. Tech support: Uh huh. Well, can you see if it is? Customer: No. I can't. Because it's dark. There's a power outage. Tech support: A power... A power outage? Aha! Okay, we've got it licked now. Do you still have the boxes and manuals and packing stuff your computer came in? Customer: Well, yes, I keep them in the closet. Tech support: Good! Go and get them, and __________________________( 拔下插销,打包成你买时的样子). Then take it back to the store you bought it from. Customer: Really? Is it that bad? Tech support: Yes, I'm afraid it is. Customer: Well, all right then, I suppose. What do I tell them? Tech support: Tell them you're too stupid to own a computer.