听力原文：WB Hi, this is Diane from Creative Services. I'm calling about our order for one hundred reports, bound and shipped. I have the order number here if you need it... MB No, Diane, I know which order yours is. I have the paperwork right here—one hundred, full-color, spiral-bound. So... What can I do for you? WB How much trouble would it be to add another twenty reports? That's one-twenty in total—all of them shipped to the same address... I know they're all going out tomorrow, but can we add twenty more? MB Twenty more? That's not a problem. If you wanted to double your order, THAT would be a problem. But twenty we can handle. All the same treatment— color copies, spiral-bound...? What does the woman want to do?