【简答题】Sorry, madam. You were sleeping while we __________. I didn't want to _________ you. What would you like to drink? 对不起,女士。我们送饮料的时候您正在睡觉,我不想打扰您。您想喝点什么?
【判断题】Analytical CRM uses a customer data warehouse and tools to analyze customer data collected from the firm’s customer touch points and from other sources.