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听力原文:W: We are having lack of staff. I don't think I can take a summer vacation. M: You have made plans to go to Miami, right? W: Yes, I was scheduled to spend my vacation there for a week beginning next week, but I'm tied up with duties until the middle of next month, and now, I don't know what to do. M: You'll have to pay a cancellation fee, right? Maybe Ms. Holt from the PR department will cover for you. What is the woman' s problem?