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Doctors are so busy that they can usually only see ____________________ or those with serious conditions or injuries. 2. Most people would prefer to see their _____________________ in the event of illness or injury. 3. When talking to the scheduler, give her a brief and _____________________ of your symptoms. 4. You can speak either to the office manager or head nurse to ______________ the schedule. 5. Contact the doctor’s office if your ____________________________ referred or recommended you to a different physician.