R: Good afternoon, Sir and Madam. (1) _____ I help you? G: Good afternoon, I’m Jack Wilson. My wife and I have just arrived. We'd like to have a room at your hotel for tonight. R: Welcome to our hotel. Have you made any (2) ________ ? G: I'm afraid not. Could you arrange a (3) ________ room (标间)with a bath for us? R: Wait a moment, please... Oh, Room 111 is (4) ________ , from which you could enjoy a good view of Huangpu River. G: Great, I will (5) ______ it. How much do you (6) _______ ? R: RMB 720 Yuan. But you should pay RMB 1500 Yuan as (7) ________ . G: OK. R: Please show me your passports and fill in this registration form. G: I'll take care of it. R: Thank you. How would you like to (8) ______ ? Credit card or cash? G: Credit card, please. R: Thanks. This is the receipt, keycard to Room 111. The bellman will (9) ______ you up with your baggage. Hope you (10) _____ your stay. G: That's very kind of you.