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【多选题】
下列属于酒店服务十把金钥匙的有（）A.
顾客是上帝，“客人总是对的”
B.
微笑，世界性欢迎语言
C.
真诚、诚实和友好
D.
快速敏捷的服务
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举一反三
【简答题】A．acknowledged B．authorized C．bound D．credited
【单选题】Who may be considered as a feminist writer?
A.
Sylvia Plath
B.
Colette
C.
Both Plath and Colette
D.
Neither Plath nor Colette
【单选题】A trial balance error found a transaction for $2,750 (10% GST inclusive) goods sold on credit was posted as: Accounts receivable account credited for 2,750 Sales revenue account credited for 2,500 GST...
A.
Accounts receivable credited for 2,500 Sales revenue account debited for 2,500 GST clearing debited for 250
B.
Accounts receivable debited for 2,750 Sales revenue account credited for 2,500 GST clearing debited for 250
C.
Accounts receivable debited for 2,750 Sales revenue account credited for 2,500 GST clearing credited for 250
D.
None of the above
【单选题】Plath is credited with advancing the genre of _________.
A.
confessional poetry
B.
novel
C.
drama
D.
religious poetry
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