'10 Tips for Online Investors' reads: When You Invest Online, Be Sure To: 1. Receive full disclosure, which prior to opening your account, about 【S1】______ the alternatives for buying and selling securities and how to obtain account information if you cannot access in the firm's Web site. 【S2】______ 2. Understand that most likely when you are not linked directly to the 【S3】______ market, and that the click of your mouse does not instantly execute the trade. 3. Receive information from the firm to substantiate any advertised claims of concerning the ease and speed of online trading. 【S4】______ 4. Receive information from the firm about significant Web site outages, delays and other interruptions to securities by trading and 【S5】______ account access. 5. Obtain information before trading about entering and canceling orders (market, limit and stop loss), and the details and risks of margin accounts (borrowing to buy stocks). 6. Determine whether you are receiving delayed or at real-time stock 【S6】______ quotes and when your account information was last updated. 7. Review the firms privacy and Web site of security policies and 【S7】______ whether your name may be used for mailing lists or other 【S8】______ promotional activities by the firm or any other party. 8. Receive clear information about sales commissions and fees conditions that apply to any advertised discount on commissions. 【S9】______ 9. Know how to, and if necessary, contact a customer service representative with your concerns and request prompt attention and with fair consideration. 【S10】______ 10, Contact your state or provincial securities and agency to 【S11】______ (1) verify the registration/licensing for status and disciplinary history 【S12】______ of the online brokerage firm, or (2) file a complaint, if appropriate. 【S1】______