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【简答题】
Li Qiang, a waiter at your restaurant, has treated a foreign customer Mr. Robinson rudely. Write a letter to express your personal apology as the manager, telling him measures to compensate and improve service in the future. You should write about 100 words on the ANSWER SHEET. Do not sign your own name at the end of the letter. Use 'Li Ming' instead. Do not write the address.
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