【单选题】银行业从业人员处理客户投诉时,( )。
B.
应当耐心听取客户投诉,事后若经过调查发现客户投诉不当,则不必再答复客户
C.
若在机构规定的投诉反馈期限内无法拿出意见,只能搁置
【简答题】A.Take a class together with Mary. B.Ask Mary to help him choose a topic. C.Change the topic of his research project. D.Sign up for a different political science course.
【判断题】银行业从业人员处理客户投诉时,应当将处理的进展和结果适时反馈给客户。()
【简答题】银行业从业人员处理客户投诉时,下列做法最妥当的是( )。
【判断题】设A为 矩阵,若AX=AY,且r(A)=n,则X=Y。
【多选题】下列哪些因素会增加大学生 HIV检测数量?
【简答题】A.Take a class together with Mary. B.Ask Mary to help him choose a topic. C.Change the topic of his research project. D.Sign up for a different political science course.
【单选题】本单元拜厄的练习曲,左手伴奏音型中的低音要保持几拍?
【简答题】A.Take a class together with Mary. B.Ask Mary to help him choose a topic. C.Change the topic of his research project. D.Sign up for a different political science course.