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【简答题】
一批产品共100件，其中5件是次品．抽样检查时，每次其中一件检查，如果是次品，就认为这批产品不合格而拒绝接受．如果是合格品，则再抽查一件，检查过的产品不再放回去，如此继续进五次，如果检查五件产品都是合格品，就认为这批产品是合格的而接受．求这批产品被接受的概率．
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【简答题】酒店必须全面 ,控制产生投诉的“原因”和“过程”,尽量不让客人带着不满意离去,这才是 、 处理客人投诉的最佳方法。
【单选题】Now that man has actually landed on the surface of the moon, he has learned many new things about it. But one thing man knew before he ever reached the moon was that there was no life on it. There is ...
A.
Why is there no air on the moon?
B.
Why is the moon colder than the South Pole?
C.
Why is the moon hotter than the earth?
D.
Why is there no life on the moon?
【单选题】The house-owner's example shows that he actually means ______.
A.
the step has been like that for years
B.
he doesn't think it necessary to fix the stop
C.
the condition of the step is only a minor fault
D.
the cost involved in the fixing should be shared
【单选题】Now that man has actually landed on the surface of the moon, he has learned many new things about it. But one thing man knew before he ever reached the moon was that there was no life on it. There is ...
A.
Why is there no air on the moon?
B.
Why is there no life on the moon?
C.
Why is the moon hotter than the earth?
D.
Why is the moon colder than the South Pole?
【单选题】The house-owner's example shows that he actually means ______.
A.
the step has been like that for years
B.
he doesn't think it necessary to fix the step
C.
the condition of the step is only a minor fault
D.
the cost involved in the fixing should be shared
【简答题】最根本的,最可靠的处理客人投诉的最佳方法: 酒店必须全面提高服务质量,控制产生投诉的 “ 原因 ” 和过程,尽量不让客人带着不满离去。
【简答题】是否可以不进行预配而直接在飞机起飞前进行货物配运工作?为什么?
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